x For the Mountain Ticket, you must pay the price announced by Suusakeskuste AS at the time of ticket purchase. Prices announced on Suusakeskuste AS websites, catalogs, advertisements, price lists, etc., are not binding and may be changed without prior notice, including the use of dynamic pricing, for example, during promotions or to regulate the number of visitors to the center.
x To purchase a Mountain Ticket, as well as to load free ride time for a child, a reusable AXESS or SKIDATA chip card is required. Most chip cards used in other ski centers also work in the Suusakeskuste AS system (information about known exceptions is provided on the websites). If you do not have a chip card, you can purchase one according to the current price list. The card is not bought back.
x The Mountain Ticket is personal. To prove the right to possess a Mountain Ticket or to purchase an age-dependent discounted Mountain Ticket, the visitor is required to present a photo ID. Refusal may result in the ticket being blocked and service denied. The Mountain Ticket may not be resold or transferred.
x The Mountain Ticket may be valid in one or several centers, as announced by Suusakeskuste AS at the time of ticket purchase.
x The Mountain Ticket is valid for a certain period, calculated in hours or days (ride time), as announced by Suusakeskuste AS at the time of ticket purchase. A season ticket is valid for the entire season.
x In case of misuse of the Mountain Ticket (e.g., using another person's ticket, using a discounted Mountain Ticket without the right to do so), as well as non-compliance with safety rules (both on lifts and slopes), non-compliance with the instructions of Suusakeskuste AS personnel (including lift operators, ski patrol, ski school instructors), careless or endangering behavior towards other visitors or center employees, and in other similar cases, the Mountain Ticket may be blocked, and service denied.
x No compensation is provided for unused ride time when a Mountain Ticket is blocked.
x There is no right of withdrawal when purchasing a Mountain Ticket (either via communication means or from the ticket office), as it is a leisure service provided within a specified period (according to the Law of Obligations Act § 47 (3) p 12 and § 53 (4) p 72).
x Generally, unused ride time is not compensated or replaced for any reason, but in extremely justified cases (e.g., injury at the ski center, with proof from a doctor), Suusakeskuste AS may make exceptions to this rule.
x By selling a Mountain Ticket, Suusakeskuste AS does not undertake that all slopes and lifts are open. Due to weather conditions, but also other factors, some slopes and lifts may be closed for the entire day and also for a longer period. Information about the expected open slopes and lifts is provided at the time of Mountain Ticket purchase. Lifts are occasionally stopped, and slopes closed without prior notice to ensure visitor safety (due to weather conditions, lift cleaning, inspection, etc.), for event organization, or other reasons. Such temporary stoppages do not warrant the return of the Mountain Ticket or compensation for unused ride time.
x In circumstances beyond the control of Suusakeskuste AS, where it was not reasonable to expect Suusakeskuste AS to consider the circumstance at the time of ticket sale (e.g., exceptional weather conditions preventing service provision, closure of business operations, or restriction of visitor numbers by a competent authority, for example, to prevent the spread of a virus), unused ride time on the Mountain Ticket is not financially compensated. In such cases, ride time can be used at another time, with Suusakeskuste AS providing detailed information on its websites for each such occurrence.
x If a competent authority has set any prerequisites for visitors to use the service (e.g., vaccination requirement, etc.), failure to meet this prerequisite by the visitor does not entitle the visitor to withdraw from the Mountain Ticket purchase, and unused ride time is not compensated in any way.
x In case of losing the chip card, the ticket is not replaced, and ride time is not compensated. For a lost season ticket, ride time is loaded onto a new chip card presented or purchased by the client, based on the purchase proof or the lost chip card number. This service is chargeable, with the price according to the current price list.
x Additional conditions apply to the season ticket, which are available on the Suusakeskuste AS websites and at ticket offices.